Chapter 1: Indian IT Sector Overview

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By HCG
Published On Aug. 12, 2024

7 min read

The Information Technology (IT) industry in 2023 is poised for significant growth and transformation amidst a backdrop of global economic challenges. This sector is a powerful force driving economic growth, creating jobs, and influencing nearly every aspect of modern business. This comprehensive overview is designed to provide crucial insights to investment advisory firms and individual investors considering opportunities in the IT industry in 2023.

  1. The global economy is experiencing a turbulent period with ongoing economic slowdown, recessionary fears, and persistent inflation concerns. The IMF forecasts a significant slowdown in global growth, dropping from 6.0 percent in 2021 to 2.7 per cent in 2023.
  2. Despite economic challenges, the IT industry is set to thrive, with global IT spending projected to reach $4.6 trillion, marking a 5.1 percent increase from 2022. The growth in IT spending can be attributed to businesses' unwavering commitment to digital transformation in response to economic turmoil.
  3. Post-COVID, businesses have realized the value of digital, leading to continued investments in IT, even in a challenging economic environment. Many IT projects in 2023 are expected to be funded by reallocating resources from non-strategic projects and initiatives.
  4. The IT industry significantly contributes to economic growth, with sub-industries related to data processing and internet services experiencing a 47% growth rate, outpacing the broader economy. The digital economy, including infrastructure, e-commerce, and priced digital services, contributed to 10.2% of the U.S. GDP in 2020.

Indian IT Sector Overview

The IT & BPM sector has become one of the most significant growth catalysts for the Indian economy, contributing significantly to the country’s GDP and public welfare. The IT industry accounted for 7.5% of India’s GDP in FY23, and it is expected to contribute 10% to India’s GDP by 2025. As innovative digital applications permeate sector after sector, India is now prepared for the next phase of growth in its IT revolution. India is viewed by the rest of the world as having one of the largest Internet user bases and the cheapest Internet rates, with 76 crore citizens now having access to the Internet.

The current emphasis is on the production of significant economic value and citizen empowerment, thanks to a solid foundation of digital infrastructure and enhanced digital access provided by the Digital India Programme. India is one of the countries with the quickest pace of digital adoption. This was accomplished through a mix of government action, commercial innovation and investment, and new digital applications that are already improving and permeating a variety of activities and different forms of work, thus having a positive impact on the daily lives of citizens. India’s rankings improved six places to the 40th position in the 2022 edition of the Global Innovation Index (GII).

According to the National Association of Software and Service Companies (NASSCOM), the Indian IT industry’s revenue touched US$ 227 billion in FY22, a 15.5% YoY growth and was estimated to have touched US$ 245 billion in FY23. The IT spending in India is estimated to record a double-digit growth of 11.1% in 2024, totalling US$ 138.6 billion up from US$ 124.7 billion last year.

The Indian software product industry is expected to reach US$ 100 billion by 2025. Indian companies are focusing on investing internationally to expand their global footprint and enhance their global delivery centres. The data annotation market in India stood at US$ 250 million in FY20, of which the US market contributed 60% to the overall value. The market is expected to reach US$ 7 billion by 2030 due to accelerated domestic demand for AI.

India's IT industry is likely to hit the US$ 350 billion mark by 2026 and contribute 10% towards the country's gross domestic product (GDP), Infomerics Ratings said in a report. As an estimate, India’s IT export revenue rose by 9% in constant currency terms to US$ 194 billion in FY23. The export of IT services has been the major contributor, accounting for more than 53% of total IT exports (including hardware).

Indian IT Sector History

The 1990s marked an extraordinary period of growth for the IT sector. It was fueled by the widespread adoption of personal computers, the commercialization of the internet, and the speculative surge of the dot-com bubble. This era brought about the emergence of e-commerce giants, a significant increase in software development, and heightened concerns about the Y2K bug. These changes fundamentally transformed how businesses and individuals interacted with technology, shaping the digital age as we know it today. Additionally, the 1990s laid the groundwork for the mobile technology revolution, which began to take shape toward the end of the decade and eventually reshaped the way we live and work in the 21st century.

Early Beginnings (1960s - 1980s)

The origins of the Indian IT sector can be traced back to the 1960s when the government initiated efforts to promote computer education and research. The establishment of premier institutions like the Indian Institutes of Technology (IITs) played a crucial role in building a talent pool. However, it was in the late 1970s and early 1980s that the industry began to take shape with the founding of companies like Tata Consultancy Services (TCS) and Infosys.

The Liberalization Era (1990s)

The 1990s marked an extraordinary period of growth for the Indian IT sector, fueled by several key factors:

  1. Economic Liberalization: In 1991, India underwent significant economic reforms, liberalizing its economy and reducing trade barriers. This opened up opportunities for IT companies to engage with global markets.

  2. Y2K and Software Boom: The impending Y2K bug led to a surge in demand for software services, positioning Indian IT companies as key players in providing solutions. The industry's ability to deliver quality services at a lower cost attracted international clients.

  3. Dot-com Bubble: The late 1990s saw a speculative surge in internet-based companies. Indian IT firms capitalized on this boom, expanding their service offerings and gaining a foothold in the global market.

  4. E-commerce Giants: The rise of e-commerce giants such as Flipkart and Amazon in India during this period highlighted the growing importance of digital platforms and software development.

Growth and Expansion (2000s - 2010s)

The early 2000s witnessed further growth and diversification in the Indian IT sector:

  1. Offshoring and Outsourcing: India became the preferred destination for offshoring and outsourcing services, thanks to its large English-speaking workforce and cost advantages. This period saw the emergence of Business Process Outsourcing (BPO) as a significant segment.

  2. IT Parks and SEZs: The establishment of IT parks and Special Economic Zones (SEZs) provided infrastructure and regulatory support, attracting investments from multinational corporations.

  3. Mobile Technology Revolution: The late 2000s and early 2010s saw the mobile technology revolution, with the proliferation of smartphones and mobile internet. Indian IT companies adapted to these changes by developing mobile applications and services.

  4. Government Initiatives: Programs like the National e-Governance Plan (NeGP) and the Digital India initiative further boosted the sector by promoting digital infrastructure and services.

The Modern Era (2020s)

The Indian IT sector continues to thrive in the modern era, driven by technological advancements and evolving market demands:

  1. Digital Transformation: Businesses globally are undergoing digital transformation, leading to increased demand for cloud computing, artificial intelligence (AI), and cybersecurity services. Indian IT firms are at the forefront of providing these solutions.

  2. Start-up Ecosystem: India has become a hub for tech start-ups, with a vibrant ecosystem supported by venture capital funding and government initiatives. Innovations in fintech, healthtech, and edtech are driving the next wave of growth.

  3. Global Delivery Model: Indian IT companies have established a robust global delivery model, with delivery centers across the world. This model ensures scalability and flexibility in meeting client needs.

  4. Workforce Development: The focus on skill development and continuous learning has equipped the Indian IT workforce to handle emerging technologies and complex projects.

The Indian IT sector's journey from its humble beginnings to a global powerhouse is a testament to its resilience and adaptability. With a strong foundation built over decades, the industry is well-positioned to continue its growth trajectory, contributing significantly to the Indian economy and maintaining its status as a leader in the global IT landscape.

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